Who is responsible
ImpoundHelp.co.uk is owned by Prudent Plus Limited, Booths Hall, Booths Park, Chelford Road, Knutsford WA16 8GS. Prudent Plus Limited is responsible for personal information sent directly to the website operator.
Alternative Propositions Limited is responsible for information collected during a telephone quotation handled by Alternative Insurance Brokers. Its staff should explain how quotation information will be used and which insurers may receive it.
Reading the website
No account is needed. The hosting and security services that deliver the pages may create technical logs containing an internet address, browser details, requested page, time and information used to recognise harmful traffic.
These records help keep the site available, diagnose faults and protect it from misuse. Anonymous totals may be used to understand which pages are useful. We do not operate an online insurance form on this website.
Telephone calls
Selecting a telephone link asks your device to call Alternative Insurance Brokers. The website does not listen to or record that call. The receiving business may record calls and collect information needed for a quotation, compliance, fraud prevention and customer service.
Ask the adviser if you are unsure how a call is being handled. Do not provide false or incomplete information to obtain insurance. The insurer relies on accurate details about the driver, vehicle and seizure.
Emails and correspondence
If you contact Prudent Plus Limited, we receive your address and anything included in the message. Send only what is needed. Ordinary email is unsuitable for copies of driving licences, bank cards or detailed identity papers.
Correspondence may be kept while an enquiry or complaint is handled and for any period required by law. We do not add correspondents to a marketing list without a clear request and appropriate consent.
Cookies and outside links
The site does not create a visitor account. Essential technologies may be used for hosting and security. If optional analytics or advertising cookies are introduced, this policy and any required consent control will be updated first.
Police, GOV.UK, DVLA and other linked websites control their own pages and privacy arrangements. Their policies apply after you follow a link.
Your information rights
UK data-protection law may give you rights to request a copy of information, correct inaccuracies, object to some uses or ask for deletion or restriction. The exact right depends on why the information is held.
Write to Prudent Plus Limited at the address above about information held by this website. For quotation or call information, contact Alternative Propositions Limited. You may also raise a concern with the Information Commissioner’s Office at ico.org.uk.